Always to be trusted
For our customers safety we can offer tailor-made service agreements. The wide range of service level agreements is set according to customer needs. Even if the equipment is well maintained, problems can occur. We at MMC First Process will always be a trusted partner.
We can guarantee the availability of spare parts and service. In critical situations we know that time is of essence to reduce or avoid loss. Our 24/7 – 911 helpdesk phone number is your safety when help is needed.
Full digital live 24/7 service and support solution for use on-site on vessels and installations worldwide.
MMC First Process offers this solution to support customers remote on-site. In challenging situations with vessels out of reach or in a matter of urgency, our solution is superb.
The solution includes a two-way communication which allows personnel from MMC First Process to share instructions and graphics on a eye-size screen to the person on-site. The system is easy to use with impeccable quality.
This way we can provide service and assist our customers in a new and digital way.